Best Practices for Employers to Improve Retention and Support for Entry Level Workers: Supporting High Crisis Employees:
Tracy Palecek • January 20, 2021
Presentation Series
49% of entry level workers come from low-income families. Entry level occupations are typically defined as positions in retail, food service, housekeeping, and care positions (Nursing aides, daycare etc.) These employees face particular barriers in traditional employment settings. We will see how companies have increased employee retention and turnover and saved money by utilizing some research-based interventions regarding transportation, childcare, communication and training, and even how and when the employee is paid. See how improving relationships between staff and management lowers stress, increases joy, and ultimately leads to businesses providing better care and service.
Communication is important for connection and trust building. What happens when our clients, kiddos or students share too much or even disclose abuse, neglect or other concerning issues? You will learn the 3 levels of disclosure and how to maintain healthy boundaries around communication. You will learn how to model this behavior to those you serve and help foster connection while maintaining professional roles. You will receive pre-made scripts to use in tough conversations and feel more confident in addressing, referring, and documenting incidents that occur. Best of all, you will feel more connected and respected to those you serve!
This training dives deep into the often "high crisis" lives of many of our adult learners. We will explore the impact of trauma on the brain and this impacts learning. You will learn what research tells us about designing or modifying classroom interventions to maximize success. We will look at how to have difficult conversations, how to leverage Small Picture/Big Picture goal setting using the Charting the Lifecourse materials. We will offer an emotional regulation plan that can be used in a variety of ways. We will also touch on setting boundaries in the classroom that promote healthy social skills.
Presentation Series